![]() This does not affect your statutory rights Sale items purchased in store or at our trade stand are non-returnable as they are deemed to be purchased as seen.Ī postage fee will be charged for all exchanges. A credit note to the value spent will be issued instead if returned within 30 days of receipt. We are unable to issue refunds for returned Sale or Discounted items.Items purchased using a voucher or Equikro credit.Special order items (please note orders cannot be cancelled when processed).Any riding hat, body protector or underwear for health and safety reasons.Made to Measure Items including De Niro Boots.Please note that the below items cannot be returned or exchanged unless faulty when bought in store, online or at our trade stand: Items bought in an 'in-store' and 'online sale' can be exchanged or returned on the condition that the item is returned within 14 days of receipt. ![]() You must make your own arrangements for postage but please note that Equikro will only be liable for the product when it has arrived back in our warehouse therefore we suggest obtaining proof of postage when returning an item too us.Īny item bought in a 'Sale' at one of our Trade Stands, is not eligible for exchange or refund and is deemed to have been purchased as seen. undamaged, in their original and undamaged packaging, unworn and complete with all tags and labels attached. In order to qualify for our refunds policy, all Items must be in a re-saleable condition i.e. ![]() Please allow 7 days for the refund to be processed and 5 working days for the funds to arrive in your bank. We will then be happy to process the exchange or refund for you. Items should be returned to us within 14 days in impeccable condition, complete with the receipt/invoice and a copy of our returns form explaining the reasons for returning. We hope that you're happy with any product purchased, but if you wish to return a product to us please return it to: Unit 17 Roddinglaw Business Park Roddinglaw Road Gogarbank Edinburgh EH12 9DB
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